02476 467100

Delivery Information

At Country Dog Food we believe in providing our customers with a simple easily understood shopping experience. This is why our policy is wherever possible to provide FREE SHIPPING on our products, as this is an area that causes much confusion for those buying online. It can be extremely annoying if after inputting all of your information you are faced with an unexpected shipping charge.
Our Free Shipping (to most UK Mainland addresses) is a next working day delivery service, with over 98% of items actually arriving the day after ordering. Items are usually shipped by courier, our own vehicles, or where more economical to do so due to order size, on a Pallet through a Pallet Network
Unfortunately though, there are some areas of the UK (such as the Scottish Highlands & Islands) that are subject to surcharges applied by couriers. In these cases we have no choice but to add these additional charges. Thankfully very few areas are actually impacted by these extra costs and even when they are added Heaven Scent Dog Food remains an extremely cost effective means of providing your dogs with a very high quality food.
Should you need clarification on shipping please call a member of our team on 02476 467100 Mon-Fri 8.30am to 5.30pm excluding Bank Holidays.
Information on European Shipping Rates can also be obtained by contacting us by email or by telephone.